How to Resolve Credit Balances + Improve Patient Experience
Automatically resolving self-pay credits on patient credit balances can mitigate risk while increasing revenue collection and efficiency. … Read More
May 8, 2023
Insights
Ideas, insights + industry updates
3 Steps for Establishing a Successful Physician Liaison Program
Begin removing barriers and building an effective and proactive communications strategy between pre-access and referring providers. … Read More
May 8, 2023
6 Tips to Starting a Mental Health Movement
Start a movement by using these tips on how to break the stigma and integrate mental health awareness into your organization’s culture. … Read More
May 3, 2023
New Revenue Codes to Be Denied by Cigna Without Corresponding CPT or HCPCS Codes
Cigna added to the list of codes to be denied if billed without a corresponding CPT or HCPCS code starting May 1, 2023. … Read More
May 3, 2023
CMS Final Rule: Changes to the Medicare Advantage Program
Key changes promote transparency in coverage decisions for MA beneficiaries, while ensuring providers can offer the best care for patients. … Read More
May 3, 2023
Cigna Reimbursement Policy Change: Office Notes Required to Bill E/M Service Separate from Same-Day Minor Procedure
New policy states any separately identifiable E/M service performed on the same day as a minor procedure must be submitted with office notes. … Read More
April 10, 2023
Tips for Successfully Engaging Employees During a Transition
Hear from two health system leaders about their experience with staff engagement through outsourcing. … Read More
March 28, 2023
How to Engage Employees + Ultimately Improve Patient Experience
Make employee engagement a top priority for the effect it will have on your employees as well as your patients and community. … Read More
February 28, 2023
4 Tips for Forming an Employee Advisory Group
Creating and effectively overseeing an EAG is can have a significantly positive impact on employee engagement, morale and company culture. … Read More
February 27, 2023
3 Tips to Successfully Negotiate Your Next Payer Contract
Providers must leverage what’s in their payer contract, comparative data and price transparency rules to level the playing field with payers. … Read More
February 27, 2023