• ThedaCare (Neenah, Wisconsin) 
• Bon Secours Mercy Health (Cincinnati, Ohio) 
• Adena Health (Chillicothe, Ohio) 
• The Christ Hospital Health Network (Cincinnati, Ohio) 
• Trinity Health of New England (Hartford, Connecticut)  

This is the third year in a row that Ensemble, in support of healthcare providers, has been named a MAP Award for High Performance winner. This is the first year The Christ Hospital Health Network, Trinity Health of New England, Adena Health and ThedaCare have been named MAP Award for High Performance winners, with ThedaCare receiving the 2021 “Best of the Best” designation. This is also the third year in a row Bon Secours Mercy Health has been named a MAP Award for High Performance winner as a result of Ensemble’s partnership. 

“These awards are a result of our associates’ hard work and dedication to our clients throughout a time of uncertainty, as we navigated an ever-changing pandemic. We are so proud to receive this award, not just once, but five times, honoring the extraordinary efforts of our associates,” said Judson Ivy, Founder and CEO of Ensemble. “We also want to thank our clients. An innovative, technology-enabled approach to revenue cycle, paired with our people, is a proven model that has consistently delivered significant financial improvement for the health systems that we serve.” 

 Ensemble has experienced exponential growth since its founding in 2014 and now has more than 6,800 associates in 47 states. The company partners with more than 380 hospitals and 8,000 healthcare providers across the country to improve financial performance and patient experiences, allowing providers to focus on improving clinical outcomes and reinvesting in patient care. Ensemble experienced significant growth in 2020, adding a record number of new end-to-end clients and achieving record revenue, as well as hiring more than 1,500 new associates nationwide. 

“Despite our virtual world, we all came together to support our clients so they could in turn support their patients and communities. We truly could not have done this without the dedication of our leaders and associates,” said Shannon White, President of Ensemble. 

 Award recipients are acknowledged as industry leaders and share proven strategies with their colleagues. The award will be formally presented on June 29 during the HFMA Annual Conference Preview and this November winners will be celebrated at the HFMA Annual Conference in Minneapolis, Minneapolis. 

“Congratulations to all of our winning organizations, which have not only adopted HFMA’s Best Practices for Patient Financial Communications but also achieved excellence in revenue cycle overall,” said HFMA President and CEO Joseph J. Fifer, FHFMA, CPA. “These exceptional organizations have superior processes for communicating complex financial issues to patients in understandable ways.” 

Created by and for healthcare leaders, HFMA’s MAP initiative sets the standard for revenue cycle excellence in the healthcare industry. MAP is a comprehensive strategy that allows organizations to measure revenue cycle performance using the industry-standard MAP Keys; apply evidence-based strategies for improvement; and perform to the highest standards to improve financial results and patient satisfaction.  

 In January, Ensemble was awarded the ‘Best in KLAS’ designation for full revenue cycle outsourcing for the second year in a row. Ensemble has also been recognized as a Top 150 Places to Work in Healthcare by Becker’s Magazine, a 2019, 2020 and 2021 Top Workplace by the Cincinnati Enquirer, and a 2021 Top Workplace by the Knoxville Sentinel. 

 To learn more about Ensemble, visit www.EnsembleHP.com.  

About Ensemble 
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including primarily acute care hospitals, affiliated physician groups, and hospital-based ambulatory services. We purpose built our end-to-end revenue cycle management platform to deliver significant and sustainable financial performance improvement for our clients, improve the patient experience, and allow providers to focus on clinical care. We offer both end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients throughout the U.S., forging deep relationships with our clients to find solutions and deliver results that last. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for revenue cycle management— redefining the possible in healthcare by empowering people to be the difference. For more information, visit www.EnsembleHP.com. 

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“Ensemble has always believed in putting people first, last and always. We truly believe that our people are the reason for our success,” said Ensemble CEO Judson Ivy. “Our mission is to redefine the possible in healthcare by empowering people to be the difference, and even through a global pandemic, our associates have helped us to succeed in that mission. Throughout an unprecedented year, our associates stood by Ensemble and our healthcare providers, allowing them to focus on what they do best: provide the best care possible to our communities. It’s an honor to know that during this time, our associates also felt valued.”

Ensemble has experienced exponential growth since its founding in 2014 and now has more than 6,800 associates in 47 states. The company partners with more than 380 hospitals and 8,000 healthcare providers across the country to improve financial performance and patient experiences, allowing providers to focus on improving clinical outcomes and reinvesting in patient care. Ensemble experienced significant growth in 2020, adding a record number of new end-to-end clients and achieving record revenue, as well as hiring more than 1,500 new employees nationwide.

“We believe in fostering an environment where our associates can excel and shine and provide them with the resources they need to grow personally and professionally,” said Shannon White, Ensemble President. “While many of our associates are currently working remotely due to COVID-19, we’ve found new ways to ensure that they still feel connected to our mission and our purpose, while also promoting mental and physical well-being.”

 Throughout the COVID-19 pandemic, Ensemble created multiple ways for associates to stay connected virtually. Wellness Wednesdays, Lunch with a Side of Leadership, and Coffee Talks are still available each week for associates to talk candidly with their co-workers and leaders. During the virtual holiday party, Ensemble gave away more than $500,000 in prizes, including full kitchen suites and a car.

Ensemble was built on the principle that ‘developing you makes us better’. The company offers access to training and professional development courses across the country. Ensemble wants its associates to live well and be rewarded for their results, offering competitive compensation and benefits such as flex and compressed schedules, remote work opportunities, tuition reimbursement, paid-time-off and employer-paid disability programs along with a quarterly incentive plan.

“We provide multiple channels and tools to support associates in sharing and implementing their ideas on not only how to make Ensemble a top place to work, but how we can improve as a business overall.” said Ensemble Chief People Officer Bill Gilooly. “From the top to the bottom, every single team member has a voice here.”

 The Top Workplaces list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measures 15 culture drivers that are critical to the success of any organization, including alignment, execution, and connection, just to name a few.

 “During this very challenging time, Top Workplaces has proven to be a beacon of light for organizations, as well as a sign of resiliency and strong business performance,” said Eric Rubino, Energage CEO. “When you give your employees a voice, you come together to navigate challenges and shape your path forward. Top Workplaces draws on real-time insights into what works best for their organization, so they can make informed decisions that have a positive impact on their people and business.”

 Ensemble has been recognized as a Top 150 Places to Work in Healthcare by Becker’s Magazine and a 2019 and 2020 Top Workplace by the Cincinnati Enquirer. In January, Ensemble was awarded the ‘Best in KLAS’ designation for full revenue cycle outsourcing for the second year in a row. The organization was also awarded the 2019 HFMA MAP Award for High Performance in Revenue Cycle, placing Ensemble’s level of performance among just 20 hospitals out of 6,210 in the country.

 Ensemble is seeking to fill new positions across the country. To learn more about Ensemble or to search for open positions and apply online, visit www.ensemblehp.com/careers.

About Ensemble Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including primarily acute care hospitals, affiliated physician groups, and hospital based ambulatory services. We purpose built our end-to-end revenue cycle management platform to deliver significant and sustainable financial performance improvement for our clients, improve the patient experience, and allow providers to focus on clinical care. We offer both end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients throughout the U.S., forging deep relationships with our clients to find solutions and deliver results that last. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for revenue cycle management— redefining the possible in healthcare by empowering people to be the difference. For more information, visit www.EnsembleHP.com.

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 “At Ensemble, we specialize in driving the best financial outcomes for our partners, allowing them to focus on what they do best – delivering exceptional patient care,” said Judson Ivy, founder and chief executive officer of Ensemble. “We are thrilled to partner with a trusted name in healthcare that shares in our mission of redefining the possible. Together, we will improve the health of the people and communities of the Lowcountry.”

Recognized for its leading edge technology and best practices, Roper St. Francis Healthcare has a long legacy of excellence. Founded in 1829 as the first community hospital in the Carolinas, Roper St. Francis Healthcare today is one of the most trusted names in the Lowcountry and is the area’s only private not-for-profit healthcare system. As the proud recipient of national awards for quality patient care, Roper St. Francis Healthcare has an outstanding reputation for excellent outcomes and personal attention. Roper St. Francis Healthcare has four flagship hospitals: Roper Hospital, Bon Secours St. Francis Hospital, Roper St. Francis Mount Pleasant Hospital and Roper St. Francis Berkeley Hospital, and six strategically placed ERs. With almost 6,000 teammates, Roper St. Francis Healthcare is the Lowcountry’s second-largest private employer. The organization has nearly 1,000 doctors representing almost every medical specialty and their 657-bed system consists of 117+ facilities and services across five counties. “We are excited to partner with Ensemble and leverage their expertise and technological innovation in the revenue cycle industry,” said Jeffrey DiLisi, M.D., President and CEO of Roper St. Francis Healthcare. “Our strategic partnership supports our mission of healing all people with compassion, faith and excellence.”

Ensemble partners with more than 30 clients and over 380 facilities across the United States. Ensemble works with its partners to create a hands-on approach to help health systems forge a healthier path forward to improve financial performance, the billing process and customer service, allowing providers to focus on improving outcomes and reinvesting into patient care the patient experience.

“We believe the great work that our revenue cycle operators perform connects directly to the positive outcomes for patients and communities,” said Ensemble President Shannon White. “Roper St. Francis Healthcare, along with the Ensemble team, shares a strong commitment to creating excellent patient experiences. It is a privilege to serve as their trusted strategic partner in redefining health care in America.”

To learn more about Ensemble, visit www.EnsembleHP.com. To learn more about Roper St. Francis Healthcare, visit www.rsfh.com.

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“At Ensemble, we are dedicated to delivering exceptional results to our clients. An innovative, technology-enabled approach to revenue cycle, paired with our people and industry leading operations, is a proven model that has consistently delivered significant financial improvement for the health systems that we serve,” said Judson Ivy, Founder and CEO of Ensemble. “We’re honored to learn that the providers participating in the report find that we’re a trusted partner, and that we exceed expectations and excel in delivering results for their hospitals, their patients and their communities.”

To determine which firms are the most trusted revenue cycle outsourcing (RCO) partners, the KLAS Research Revenue Cycle Outsourcing 2021 Report explores market energy data from 15 recent RCO contracts (a majority of the decisions made in the last two years) as well as satisfaction feedback from current clients.

According to the report, 100% of healthcare providers interviewed would choose Ensemble again and nearly all healthcare providers interviewed said Ensemble exceeds their expectations. The report states Ensemble collects faster and better than competing firms and stays proactive, responsive and client focused. A CFO described Ensemble’s ability to help clients navigate “a complex, changing environment” as “invaluable”.

“This report is proof of our commitment to our mission of redefining the possible in healthcare”, said Shannon White, President of Ensemble. “We are so proud of our dedicated teams that work together passionately for the benefit of our clients, their patients and their communities.”

In February, Ensemble was awarded the “Best in KLAS” designation for full revenue cycle outsourcing for the second year in a row. The designation recognizes that out of all the companies reviewed that offer full revenue cycle outsourcing, Ensemble was ranked number one by healthcare leaders around the country for its excellence in improving financial outcomes and patient experiences.

Ensemble partners with more than 380 hospitals and 7,000 health care providers across the United States to improve financial outcomes and patient experiences. Ensemble works with its partners to create a hands-on approach to help health systems forge a healthier path forward to improve financial performance, the billing process, and the patient experience, allowing providers to focus on improving outcomes and reinvesting into patient care.

KLAS is a research and insights firm on a global mission to improve healthcare delivery. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services and medical equipment to deliver timely, actionable reports and consulting services. KLAS represents the provider and payer voice and acts as a catalyst for improving vendor performance, highlighting healthcare industry challenges and opportunities, and helping build understanding and consensus for best practices. 

For more information on Ensemble, visit www.ensemblehp.com.

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Key achievements include:

• Top decile performance on first-pass appeal success rate in most recent fiscal year: 89.08%
• Top decile year-over-year improvement on cost to collect: 29.40% decrease
• Improved business office staff accuracy and efficiency, as well as payer relations, by integrating robotic process

Based in Neenah, Wisconsin, ThedaCare (https://thedacare.org/) includes seven hospitals and more than 30 clinics. The system includes five critical access hospitals and two general acute-care hospitals. ThedaCare features 460 beds and has generated approximately $734 million annual net revenue. The system operates under a partnership with Ensemble Health Partners, which provides full revenue cycle outsourcing. 

Ensemble partners with more than 380 hospitals and 7,000 health care providers across the United States to improve financial outcomes and patient experiences. Ensemble works with its partners to create a hands-on approach to help health systems forge a healthier path forward to improve financial performance, the billing process and customer service, allowing providers to focus on improving outcomes and reinvesting into patient care and the patient experience.

Launched in 2012, the Healthcare Business Insights Revenue Cycle Awards were established to recognized hospitals and health systems demonstrating strong performance on revenue cycle KPIs that indicate the fiscal health of an organization. This year’s recipients faced challenges common to all in the healthcare community, including increasing payer stringency and shrinking reimbursement rates, rising patient out-of-pocket costs, and revenue cycle staff turnover. Through their renewed commitment to process efficiency, forward-thinking initiatives, and the patient experience, this year’s winners reinforced the foundation for revenue cycle operations – achieving high-performing revenue cycles and demonstrating top decile performance in multiple studied metrics.

HBI members can view the full report here.

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“Our team is continuing to build the most advanced revenue cycle technology in the market. This industry leading technology will drive patient experience and financial performance improvement for health systems across the country,” said Judson Ivy, Founder and CEO of Ensemble. “This new, innovative technology provides digital, integrated and seamless experiences for patients while reducing administrative costs for health care providers.” 

The patented technology allows for faster processing and resolution of payor denials using automated ingestion and processing of reason codes within workflow. The technology also enables workflow optimization given the expected outcome and resource constraints in order to maximize efficiencies.

The technology is the latest innovation from the Ensemble IQ (“EIQ®”) team. Ensemble IQ is cloud-based analytics-driven revenue cycle operating platform that enables a highly efficient and intelligent workflow automation to apply our extensive domain expertise, automation and advanced acritical intelligence to drive efficiency and yield. Client success is our top priority and we dig deep to help solve the issues our provider partners are facing. EIQ® is powered by an automation engine, which combines patent pending Note Wizard Automation with the latest intelligent data exchange technology, driving up to 60% productivity and 3-6% yield improvement.

“This new technology is yet another component of a comprehensive healthcare automation platform, developed by Ensemble, that integrates with existing technology infrastructures and drives significant revenue, cash and cost improvements at health care facilities,” said Pieter Schouten, Ensemble’s Chief Product Officer. “The EIQ® platform is continuing to grow substantially, with even more investment planned going forward.”

Ensemble partners with more than 380 hospitals and 7,000 health care providers across the United States to improve financial outcomes and patient experiences. Ensemble works with its partners to create a hands-on approach to help health systems forge a healthier path forward to improve financial performance, the billing process and customer service, allowing providers to focus on improving outcomes and reinvesting into patient care and the patient experience.
To learn more about Ensemble, visit www.EnsembleHP.com. 

About Ensemble Health Partners Ensemble Health Partners is a leading innovator in revenue cycle management, helping health care providers improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies. Ensemble offers full revenue cycle outsourcing as well as a comprehensive suite of health care financial management point solutions. With clients spanning the U.S. and Europe, we have been helping to improve health care outcomes for millions of patients while saving hundreds of millions of dollars for health care providers. We are committed to bringing every provider that we support to the peak of revenue cycle excellence. Our approach forges true partnerships that dive deep into the details to find solutions and deliver results that last. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for provider support services – redefining the possible in health care by empowering people to be the difference. For more information, visit www.EnsembleHP.com.   

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“We are thrilled to partner with an organization that is nationally recognized for top-quality care, highly skilled providers, and positive patient experiences,” said Judson Ivy, founder and chief executive officer of Ensemble. “At Ensemble, we specialize in driving the best financial outcomes for our partners, allowing them to focus on what they do best – delivering exceptional patient care to the communities they serve. Together, we will continue on our mission of redefining the possible in health care by empowering people to be the difference.”

OU Medicine, Inc. is part of OU Health, which is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence, located in Oklahoma City and Tulsa, Oklahoma. OU Health has more than 1,300 physicians and advance practice providers in Oklahoma’s largest physician network offering a complete roster of specialty care.

“Ensemble has a demonstrated history of results in implementing best practices for financial performance, the billing process and customer service, leading to exceptional patient experiences,” said Joel Gentry, vice president of revenue cycle at OU Medicine, Inc. “We look forward to our strategic partnership that supports our mission of leading health care in patient care, education and research.”

Ensemble partners with more than 30 clients and over 380 facilities across the United States. Ensemble works with its partners to create a hands-on approach to help health systems forge a healthier path forward to improve financial performance, the billing process and customer service, allowing providers to focus on improving outcomes and reinvesting into patient care the patient experience.

“We believe the great work that our revenue cycle operators perform connects directly to the positive outcomes for patients and communities,” said Ensemble President Shannon White. “We look forward to working hand-in-hand with OU Medicine and joining them on their mission of advancing health care, medical education and research for Oklahoma.”

To learn more about Ensemble, visit www.EnsembleHP.com. To learn more about OU Health, visit www.OUHealth.com.

ABOUT ENSEMBLE HEALTH PARTNERS Ensemble is a leading innovator in revenue cycle management, helping healthcare providers improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies. Ensemble offers full revenue cycle outsourcing as well as a comprehensive suite of healthcare financial management point solutions. With clients spanning the U.S. and Europe, we have been helping to improve healthcare outcomes for millions of patients while saving hundreds of millions of dollars for healthcare providers. We are committed to bringing every provider that we support to the peak of revenue cycle excellence. Our approach forges true partnerships that dive deep into the details to find solutions and deliver results that last. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for provider support services – redefining the possible in healthcare by empowering people to be the difference. For more information, visit www.EnsembleHP.com.  

ABOUT OU HEALTH OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center and Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research. To learn more, visit www.ouhealth.com.

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“Our steadfast focus on client relationships and delivering exceptional results is what Ensemble is known for in the marketplace and receiving this designation two years in a row is a true testament to our commitment to that focus. An innovative, technology-enabled approach to revenue cycle, paired with our people and industry leading operations, is a proven model that has consistently delivered significant financial improvement for the health systems that we serve,” said Judson Ivy, Founder and CEO of Ensemble. “At Ensemble, we believe that our people truly are the most important part of our success. We could not do any of this without a team who works together passionately for the benefit of our clients, their patients and communities.”

Ensemble partners with more than 380 hospitals and 7,000 health care providers across the United States to improve financial outcomes and patient experiences. Ensemble works with its partners to create a hands-on approach to help health systems forge a healthier path forward to improve financial performance, the billing process, and the patient experience, allowing providers to focus on improving outcomes and reinvesting into patient care.

“Receiving the Best in KLAS designation for the second year in a row is proof of our commitment to our mission of redefining the possible in healthcare. This recognition awards both the efforts of Ensemble associates and our full outsource clients,” said Shannon White, President of Ensemble.

In addition to focusing on its people, Ensemble has been pioneering new artificial intelligence and automation technologies that have enabled significant efficiency gains to support its industry-leading revenue cycle performance, pushing the edge of innovation in revenue cycle management. Most recently, the United States Patent and Trademark Office granted Ensemble a patent for its innovative automation technology. Ensemble has ten additional U.S. patents pending.

KLAS is a research and insights firm on a global mission to improve healthcare delivery. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services and medical equipment to deliver timely, actionable reports and consulting services. KLAS represents the provider and payer voice and acts as a catalyst for improving vendor performance, highlighting healthcare industry challenges and opportunities, and helping build understanding and consensus for best practices.

“Each year, thousands of healthcare professionals across the globe take the time to share their voice with KLAS. They know that sharing their perspective helps vendors to improve and helps their peers make better decisions. These conversations are a constant reminder to me of how necessary accurate, honest, and impartial reporting is in the healthcare industry. The Best in KLAS report and the awards it contains set the standard of excellence for software and services firms. Vendors who win the title of “Best in KLAS” should celebrate and remember that providers now accept only the best from their products and services. The Best in KLAS award serves as a signal to provider and payer organizations that they should expect excellence from the winning vendors.”

“Best in KLAS” is based on information obtained from the 2,500 interviews KLAS conducts with providers and payers each month. Annually, these interviews represent the opinions of healthcare professionals and clinicians from more than 4,500 hospitals and 2,500 clinics, and account for 750 products and services from more than 200 vendors.

Ensemble has also been recognized as a Top 150 Places to Work in Healthcare by Becker’s Magazine and a 2019 and 2020 Top Workplace by the Cincinnati Enquirer. The organization was recently awarded the 2019 HFMA MAP Award for High Performance in Revenue Cycle, placing Ensemble’s level of performance among just 20 hospitals out of 6,210 in the country.

Ensemble will accept the award during the 2021 Best in KLAS Awards Virtual Ceremony on Tuesday, February 23.

For more information about Ensemble, visit www.ensemblehp.com. To learn more about KLAS and view the report, visit www.KLASResearch.com.

About Ensemble Health Partners Ensemble is a leading innovator in revenue cycle management, helping healthcare providers improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies. Ensemble offers full revenue cycle outsourcing as well as a comprehensive suite of healthcare financial management point solutions. With clients spanning the U.S. and Europe, we have been helping to improve healthcare outcomes for millions of patients while saving hundreds of millions of dollars for healthcare providers. We are committed to bringing every provider that we support to the peak of revenue cycle excellence. Our approach forges true partnerships that dive deep into the details to find solutions and deliver results that last. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for provider support services – redefining the possible in healthcare by empowering people to be the difference. For more information, visit www.EnsembleHP.com.

About KLAS KLAS is a research and insights firm on a global mission to improve healthcare delivery. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services and medical equipment to deliver timely, actionable reports and consulting services. KLAS represents the provider and payer voice and acts as a catalyst for improving vendor performance, highlighting healthcare industry challenges and opportunities, and helping build understanding and consensus for best practices. To learn more about KLAS, go to www.klasresearch.com.

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“It’s a privilege to partner with NCH Healthcare System, a world-class leader of excellence in health care and one of the most progressive health care systems in the country,” said Judson Ivy, Founder and CEO of Ensemble Health Partners. “Now, more than ever, the financial strength of hospitals and health systems is imperative to redefining the possible in healthcare. At Ensemble, we specialize in resolving the complexities of payor-provider interactions, driving the best financial outcomes and allowing providers to focus on what they do best – delivering exceptional patient care.”

NCH Healthcare System is an alliance of more than 700 physicians and medical facilities in dozens of locations throughout Collier County and Southwest Florida. NCH Healthcare System provides personalized care for more than 40,500 patients a year in their two-hospital, 716 bed system.

“We are excited to partner with Ensemble and leverage their expertise and technological innovation in the revenue cycle industry,” said Paul Hiltz, President and CEO of NCH Healthcare System. “Their knowledge of payor behavior and the ability to identify efficiencies to streamline operations made their team the perfect fit to focus on exceptional financial performance, which in turn will allow our providers to focus on improving patient care and the patient experience.”

Ensemble partners with more than 380 hospitals and 7,000 total health care providers across the United States to improve financial outcomes and patient experiences. Ensemble works with its partners to create a hands-on approach to help health systems forge a healthier path forward to improve financial performance, the billing process and customer service, allowing providers to focus on improving outcomes and reinvesting into patient care and the patient experience.

“NCH Healthcare System, along with the Ensemble team, shares a strong commitment to creating excellence patient experiences,” said Shannon White, President, Ensemble Health Partners. “It is a privilege to serve as their trusted strategic partner in our mission of redefining the possible in healthcare in America.”

To learn more about Ensemble, visit www.EnsembleHP.com. To learn more about NCH Healthcare System, visit www.NCHmd.org.

About Ensemble Health Partners  Ensemble Health Partners is a leading innovator in revenue cycle management, helping health care providers improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies. Ensemble offers full revenue cycle outsourcing as well as a comprehensive suite of health care financial management point solutions. With clients spanning the U.S. and Europe, we have been helping to improve health care outcomes for millions of patients while saving hundreds of millions of dollars for health care providers. We are committed to bringing every provider that we support to the peak of revenue cycle excellence. Our approach forges true partnerships that dive deep into the details to find solutions and deliver results that last. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for provider support services – redefining the possible in health care by empowering people to be the difference. For more information, visit www.EnsembleHP.com

About NCH Healthcare System The NCH Healthcare System is a not-for-profit, multi-facility healthcare system located in Naples, Florida, and is a member of the Mayo Clinic Care Network. The System is more than just two hospitals (referred to as the NCH Baker Hospital and NCH North Naples Hospital) with a total of 713 beds. NCH is an alliance of 775 physicians and medical facilities in dozens of locations throughout Collier County and southwest Florida that offers nationally recognized, quality health care to our community. Our mission is to help everyone live a longer, happier, healthier life.  For more information, visit www.NCHmd.org.

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Cincinnati, OH – October 16, 2020. Ensemble Health Partners, a top-ranked leader in financial management services for health care providers, announced today that it has been selected by VCU Health as their strategic revenue cycle management partner. Ensemble brings a combination of key technologies and best practices to drive financial performance excellence across the entire continuum of care in support of VCU Health’s vision to lead the nation in quality, affordability and impact as a trusted and preferred academic health system. VCU Health team members will have employment opportunities with Ensemble.

“At Ensemble, we specialize in driving the best financial outcomes for our partners, allowing them to focus on what they do best – delivering exceptional patient care to the communities they serve,” said Judson Ivy, Founder and CEO of Ensemble Health Partners. “It is a privilege to partner with Central Virginia’s largest safety-net provider.”

Located in Richmond, Virginia, VCU Health includes an academic medical center with a Level I trauma center, an NCI-designated cancer center and the region’s only full-service children’s hospital. The health care system employs over 800 physicians in 200 specialties.

“Ensemble has a demonstrated expertise in implementing best practices for financial performance, the billing process and customer service,” said Melinda Hancock, Chief Administrative and Financial Officer for VCU Health. “We look forward to a strategic partnership that is focused on our patient experience and supports our mission to provide access to quality and affordable health care to everyone.”

Ensemble partners with more than 30 clients and over 380 facilities across the United States. Ensemble works with its partners to create a hands-on approach to help health systems forge a healthier path forward to improve financial performance, the billing process and customer service, allowing providers to focus on improving outcomes and reinvesting into patient care and the patient experience.

“We believe that the great work that health care revenue cycle management operators perform connects directly to the positive outcomes for patients and communities,” said Shannon White, President of Ensemble Health Partners. “We’re proud to serve as their trusted strategic partner and to continue Ensemble’s mission of redefining the possible in healthcare in America.”To learn more about Ensemble, visit www.EnsembleHP.com

About Ensemble Health Partners Ensemble Health Partners is a leading innovator in revenue cycle management, helping health care providers improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies. Ensemble offers full revenue cycle outsourcing as well as a comprehensive suite of health care financial management point solutions. With clients spanning the U.S. and Europe, we have been helping to improve health care outcomes for millions of patients while saving hundreds of millions of dollars for health care providers. We are committed to bringing every provider that we support to the peak of revenue cycle excellence. Our approach forges true partnerships that dive deep into the details to find solutions and deliver results that last. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for provider support services – redefining the possible in health care by empowering people to be the difference. For more information, visit www.EnsembleHP.com

About VCU and VCU Health Virginia Commonwealth University is a major, urban public research university with national and international rankings in sponsored research. Located in downtown Richmond, VCU enrolls more than 30,000 students in 233 degree and certificate programs in the arts, sciences and humanities. Twenty-two of the programs are unique in Virginia, many of them crossing the disciplines of VCU’s 11 schools and three colleges. The VCU Health brand represents the VCU health sciences academic programs, the VCU Massey Cancer Center and the VCU Health System, which comprises VCU Medical

Center (the only academic medical center in the region), Community Memorial Hospital, Children’s Hospital of Richmond at VCU, and MCV Physicians. The clinical enterprise includes a collaboration with Sheltering Arms Institute for physical rehabilitation services. For more, please visit www.vcu.edu and www.vcuhealth.org.

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